201pub Privacy Policy
At 201pub, your privacy is a priority we take seriously. This Privacy Policy explains what personal data we collect from players in the Philippines, how we use it, who we may share it with, and the rights you have over your own information. By registering an account or using any feature of the 201pub platform, you agree to the practices described in this document. We encourage you to read it in full and to contact our support team if you have any questions about how your data is handled. This policy applies to all users of the platform, whether accessed via desktop or mobile browser.
1. Information We Collect
When you register and use the 201pub platform, we collect several categories of personal information to provide you with a safe, seamless, and personalised gaming experience in the Philippines. The types of data we gather include the following:
- Account Information: Full name, date of birth, email address, username, and password (stored in encrypted form). This is required to create and manage your player account.
- Identity Verification Data: Government-issued ID details (such as a Philippine passport or driver's licence number) collected when you complete account verification or request a withdrawal.
- Payment Information: Philippine Peso (PHP) transaction records, GCash or local e-wallet reference numbers, deposit and withdrawal history, and bank account details where applicable. We do not store full card numbers on our servers.
- Device and Browser Data: IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone. This data helps us detect fraud, maintain platform security, and optimise the mobile experience.
- Usage Data: Pages visited, games played, session duration, betting history, click-path data, and feature interactions. This allows us to understand how players use the platform and improve our services accordingly.
- Communications Data: Records of any messages, support tickets, or emails you send to our team, including the content and timestamps of those communications.
We collect only the data that is necessary for the purposes described in this policy. You are not required to provide optional information, but doing so may help us personalise your experience or resolve support requests more efficiently.
2. How We Use Your Data
201pub uses the personal information we collect for specific, legitimate purposes directly related to delivering and improving our platform services for players across the Philippines. We do not use your data for purposes beyond what is described here without first obtaining your consent or being required to do so by law.
The primary purposes for which we process your data include: creating and managing your player account; processing deposits and withdrawals in Philippine Peso through local payment channels; verifying your identity and age eligibility in line with our 21+ requirement; detecting and preventing fraudulent activity, money laundering, and other prohibited conduct; personalising your experience by showing relevant games and content based on your activity; and responding to your support queries and communications in a timely manner.
We also use aggregated, anonymised usage data to analyse platform performance, identify popular game categories, and plan future improvements to our sportsbook, slots, and fish game offerings. This aggregated data cannot be used to identify you individually. Where we send you promotional communications about new features or offers, we will do so only where you have opted in or where we have a legitimate interest in keeping you informed, and you can opt out at any time by contacting our support team.
The legal basis for processing your data is primarily the performance of our contract with you (i.e., operating your account), compliance with legal obligations applicable in the Philippines, and our legitimate interest in maintaining a secure and well-functioning platform.
3. Cookies and Tracking Technologies
The 201pub platform uses cookies and similar tracking technologies to help the site function correctly, remember your preferences, and analyse how you interact with our pages. A cookie is a small text file stored on your device by your browser when you visit the platform. Cookies do not contain executable code or viruses and cannot access other files on your device.
We use the following categories of cookies: Essential cookies, which are required for the platform to operate — for example, keeping you logged in during a session and securing your account; Functional cookies, which remember your settings such as language preference and display options; and Analytics cookies, which help us understand traffic patterns, identify popular sections of the platform, and measure the effectiveness of updates we make. We do not use third-party advertising cookies or sell cookie data to external advertising networks.
You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please be aware that disabling essential cookies may affect your ability to log in or use certain features of the 201pub platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.
4. Data Storage, Retention, and Security
Your personal data is stored on secure servers protected by industry-standard technical and organisational security measures. We use encryption for sensitive data in transit and at rest, apply strict access controls so that only authorised personnel can access personal information, and conduct regular security assessments to identify and address vulnerabilities. Our infrastructure is designed to maintain high availability while protecting data from unauthorised access, loss, or disclosure.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by our legal and regulatory obligations in the Philippines. For example, financial transaction records may be retained for a minimum period to comply with anti-money laundering regulations. After the applicable retention period, data is securely deleted or anonymised. If you request account closure, we will process the deletion of your personal data in accordance with applicable law, noting that certain records may need to be retained for a legally prescribed minimum period even after your account is closed.
While we implement robust security practices, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your 201pub account, to enable any available two-factor authentication, and to log out of shared devices after each session. If you suspect any unauthorised access to your account, please contact our support team immediately.
5. Sharing Data with Third Parties
201pub does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. However, in order to operate the platform and deliver our services to players in the Philippines, we may share specific categories of data with carefully selected third-party service providers under strict contractual conditions that require them to protect your data in line with this policy.
These third parties include: payment processors and local Philippine e-wallet providers who handle your PHP deposits and withdrawals; identity verification services used to confirm your age and authenticity during account registration; technology infrastructure providers who host and maintain the platform's servers and software; and analytics providers who help us understand aggregate platform usage (no personally identifiable data is shared for analytics purposes). All third-party partners are required to process your data only for the specific purpose for which it was shared and are prohibited from using it for their own unrelated purposes.
We may also disclose your personal data where required by Philippine law or regulation, by court order, or by a competent authority — for example, in connection with an anti-money laundering investigation or a legal dispute. In such cases, we will disclose only the minimum data necessary to comply with the legal obligation and will notify you where permitted to do so.
6. Your Rights Over Your Personal Data
As a player on the 201pub platform, you have clear rights over the personal data we hold about you. We are committed to respecting and facilitating these rights in a timely manner. If you wish to exercise any of the rights described below, please contact our support team using the email address listed in the footer of this page.
- Right of Access: You may request a copy of the personal data 201pub holds about you, along with information about how it is being processed.
- Right to Correction: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it. You can update basic account details directly from your account settings.
- Right to Deletion: You may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations we must comply with.
- Right to Restrict Processing: In certain circumstances, you may request that we limit how we use your data — for example, while a dispute about accuracy is being resolved.
- Right to Data Portability: You may request that we provide your personal data in a structured, commonly used format so that you can transfer it to another service provider.
- Right to Object: You may object to the processing of your data where we rely on legitimate interests as our legal basis, including for direct marketing communications.
We aim to respond to all data rights requests within 30 days. In complex cases, we may need up to 60 days, in which case we will notify you of the extension. There is no fee for making a request unless the request is clearly unfounded or repetitive.
7. Minor Protection and Policy Updates
The 201pub platform is strictly intended for adults aged 21 and above, in line with the applicable standards for online gaming in the Philippines. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Parents and guardians are encouraged to use parental controls and monitoring tools to prevent minors from accessing online gaming platforms. For more information on responsible gaming tools available on our platform, please visit our Responsible Gaming page.
This Privacy Policy may be updated from time to time to reflect changes in our data practices, legal requirements in the Philippines, or improvements to the platform. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players via the contact details on their account. We encourage you to review this policy periodically to stay informed. Continued use of the platform after any update constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out to our support team at the email address listed in the footer below. You can also visit our FAQ page for answers to common privacy-related questions. We are committed to handling your data with transparency, integrity, and care.
Your Data, Your Control
Now that you understand how 201pub handles your personal information, you can game with confidence knowing your data is protected at every step. Whether you want to check your account details, request data deletion, or simply find answers to common questions, our support team and FAQ are ready to help. Join thousands of players across the Philippines who trust 201pub for a secure and enjoyable gaming experience.